🐾Luxydog

Cookie Policy

Last updated: May 2026

This Cookie Policy explains how Luxydog Ltd ("Luxydog", "we", "us") uses cookies and similar tracking technologies on our website at luxydog.app. It should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners. Cookies are not viruses and cannot harm your device. They cannot access other files on your device or gather information about you beyond what you provide to the website that set them.

Similar technologies include local storage, session storage, web beacons, and pixel tags. Where we refer to "cookies" in this policy, we mean all of these technologies.

How We Use Cookies

We use cookies for the following purposes:

1. Essential Cookies (Always Active)

These cookies are strictly necessary for the Platform to function and cannot be switched off without breaking core functionality. They do not collect any personally identifiable information for marketing purposes. Essential cookies include:

  • Session cookies — keep you logged in as you navigate the Platform. Without these, you would be logged out every time you visit a new page.

  • Security cookies — protect against cross-site request forgery (CSRF) and other security threats.

  • Load balancing cookies — ensure your requests are directed to the correct server.

  • Cookie consent cookies — remember your cookie preferences so we don't ask you every time.

2. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. They help us improve the Platform by showing us which pages are most popular, how users navigate between pages, and where they drop off. We use:

  • Google Analytics 4 (GA4) — collects anonymised data about page views, session duration, device type, and user journeys. IP anonymisation is enabled. Google may transfer this data to servers in the USA under Standard Contractual Clauses.

  • Internal analytics — our own basic analytics that track page views and feature usage without any third-party involvement.

3. Preference Cookies (Optional)

These cookies remember your choices and settings to provide a more personalised experience. They include:

  • Theme preferences (if applicable)

  • Language preferences

  • Recently viewed content

4. Marketing Cookies (Optional)

If you consent to marketing cookies, these may be used to build a profile of your interests and show you relevant advertising on other websites. We currently use:

  • Facebook Pixel — if enabled, tracks conversions and enables retargeting advertising on Facebook and Instagram.

  • TikTok Pixel — if enabled, tracks conversions and enables retargeting advertising on TikTok.

  • Google Tag Manager — manages the loading of marketing tags on our Platform.

Specific Cookies We Use

Cookie NameProviderPurposeDurationTypeluxydog_tokenLuxydogAuthentication token to keep you logged inSessionEssential_gaGoogle AnalyticsDistinguishes users for analytics2 yearsAnalytics_ga_XXXXXXGoogle AnalyticsPersists session state2 yearsAnalyticscookie_consentLuxydogRemembers your cookie preferences1 yearEssential

How to Control Cookies

You have several options for controlling cookies:

Browser Settings

Most browsers allow you to view, manage, and delete cookies through their settings. Here are links to cookie management instructions for major browsers:

Please be aware that disabling cookies may affect the functionality of our Platform. In particular, disabling essential cookies will prevent you from logging in and using personalised features.

Opt Out of Google Analytics

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

Updates to This Policy

We may update this Cookie Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. We will notify you of significant changes through the Platform.

Contact

If you have questions about our use of cookies, please contact us at hello@luxydog.app.